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    Custom tracking domains

    Definitions

    Every email has images and links, which in turn have URLs (images are downloaded from such URLs, and links force your email program to navigate to these URLs).

    By default, we have our ExpressPigeon domains for links and images. Such domains are epsrv1.net, epsrv2.net, etc. In other words, the images are downloaded from our servers, and links point back to our servers too.

    We recommend that you whitelabel thse domains. For instance, an image URL might look like this before whitelabeling:

    http://content.epsrv3.net/image_gallery/uploaded/284/6940/halloween_header.jpg

    It will look like this after:

    http://content.yourdomain.com/image_gallery/uploaded/284/6940/halloween_header.jpg

    where "yourdomain.com" will point to your business domain.

    We recommend whitelabeling tracking domains to strengthen your brand across email channel.

    Instructions

    Step 1: Please add the following CNAME entries for your domain:

    CNAME clicks       clicks.epsrv2.net
CNAME unsub        email.epsrv2.net
CNAME content      content.epsrv2.net
CNAME open         open.epsrv2.net
CNAME viewer       viewer.epsrv2.net

    You will have to make modifications to DNS records of your domain (proceed carefully).

    Step 2: Reach out to our Support to verify and complete your configuration.