Open any contact list and click the 'Add contacts' button:
We provide three ways of adding contacts to the list:
Upload your contacts as a comma separated files (csv). We provide an example of CSV file that you can download and use:
When you open downloaded file you will see the following:
Please follow 3 basic rules:
After you have prepared your CSV file with contacts, just drag'n'drop it or use 'Browse' button to just upload it. After our system process this file, you will get a notification sent to your email address with details about processed and imported contacts.
Here you can simply type in contact details such as 'Email', 'First Name' and 'Last name'. You will be able to update any other properties of these contacts later.
This feature works exactly the same as Upload CSV file but instead of uploading a CSV file, you would copy/paste contacts directly from your spreadsheet. The same rules for headers apply. You will get the same email report as in the case of Upload CSV file.
When you navigate to a specific contact, you will have access to multiple tabs on the control panel:
The 'Standard fields' are part of the ExpressPigeon platform; you get them out of the box. The 'Custom fields' can be created and managed on the Custom fields page.
Use Custom fields for deeper personalization.
On our system a contact can be present on more than one list. You can navigate to a Contact profile page to see all the lists a specific contact belongs to.
In order to remove a current contact from a list, click 'x' icon on the right side as shown below:
Additionally, you can add a current contact to another list directly from this page. Just use the 'Add to another list' button and select a target list you want this contact to be added to:
The Campaigns tab on a COntact profile page shows how this contact reacted to the campaigns he/she received. You can see a timestamp, campaign name, and what exactly that contact did (opened, clicked and etc.).
This Subscriptions tab shows how this person was added to the system, to which list, how and when he/she was subscribed or unsubscribed.